ZHUOHENG / COMMERCIAL PASTA EQUIPMENT

Privacy notice

Read how Zhuoheng handles information submitted through compact pasta machine inquiries, how to request assistance and which services the site uses.

Who handles website inquiries

This website is operated for Jinan Zhuoheng Extrusion Machinery Co., Ltd. This notice explains how information is handled when you browse the website or contact us about compact pasta equipment. For a privacy question or a request concerning an inquiry record, contact zhuohengextruder@outlook.com or use the contact page.

Information submitted through the forms

Inquiry forms collect the details you submit, including your name, email address, country, phone number when provided, product requirements and message. Product requirements may include a capacity preference, pasta shape, materials, electrical supply or intended process. Please provide information relevant to your request.

The inquiry record can also include the page where the inquiry began, a referring page and campaign parameters such as UTM values. A hashed IP value is used for abuse prevention and submission controls. This technical information helps operate the form and understand where a request originated.

How an inquiry is used and delivered

Submitted inquiries are saved in the website’s WordPress inquiry system. Authorized staff use them to review requirements, answer questions, prepare quotations and follow up on the discussion. A notification containing the inquiry is sent through email services to the team handling the request. The system may also send an acknowledgment to the email address you provide.

Website hosting, form security and email delivery services process information needed for their respective functions. The website uses Hostinger hosting and WordPress. The inquiry notification destination is managed in the backend.

Cookies and optional analytics

Technical website functions support page delivery, form security and saving your consent preference. Optional Google Analytics 4 measurement is enabled after you give analytics consent. You can change your analytics choice through the website’s cookie controls.

Analytics helps review visits, navigation and actions such as contact clicks or successful inquiry submissions. Names, email addresses, phone numbers and inquiry messages are excluded from the website’s analytics events. Declining optional analytics does not prevent you from sending an inquiry.

Links to other websites

Company and social media links can take you to external websites. Those services handle visits and any information you provide under their own notices and settings. Review the destination service’s information when using it.

Retention and requests about your information

Retention depends on the purpose and status of a record, including responding to a request, continuing an order discussion and maintaining relevant security records. Contact us to ask for access to inquiry information, correct details you submitted, or request deletion when information is no longer needed.

Include enough detail to identify the inquiry, such as the submission date or inquiry reference. We may need to confirm that the request relates to your information before reviewing it. Avoid sending unrelated personal or sensitive information.

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